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Games
FAQ
For
a complete set of instructions and explanations about our
different games, press F1 when you are in the casino or click
"help": this will open a HELP window on your
screen.
9.
What happens if I am suddenly disconnected from your casino?
We
currently offer One zero Roulette, Blackjack, Jacks or better
Video Poker, Slots and Baccarat.
A
group table allows you to play together with your friends
without being interrupted by any other users. You must
first decide on a "table code". It can be anything but
keep it simple so that you will not make a mistake. Make sure
all of your friends have this table code.
Now
follow these steps:
1.
Start our software and connect using your normal username
and password.
2.
Click on the Blackjack, Roulette or Baccarat.
3.
Select "Group table".
4.
Enter the table code in the white box.
5.
Click on "Login"
Your
friends should do exactly the same thing from their computer and
you'll all be playing together. Please note that there is a
limit of 3 players per table for Blackjack and Roulette, and 5
players for Baccarat.
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3.
How do
I chat with the other players on my table?
In
order to use the chat function in the Blackjack, Roulette or
Baccarat tables all you have to do is double click the right
mouse button. The chat box will appear on your screen and you
can enter anything you like.
Please
note that the other players will only see what you write them if
their chat box is opened too.
To
close the chat box simply double click the right mouse button
again.
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4.
Tell me
more about the Blackjack game?
Short
Description
In
the Pro Casino online Blackjack game you are competing against a
dealer (the house) along with other participating players (up to
three). Our game is unique in that, just like a real casino, you
may choose to play with other live players. We feature both
private and public tables. On a public table there are up to
three players simultaneously. On a private table you may choose
to play alone or with players of your choice - up to three
players! All players wishing to play at the same table must
enter the same "group name" in the "group
table" field.
The
players and the dealer are each dealt two cards with the goal of
reaching 21 without going over. The player may draw as many
cards as he/she wants until reaching 21. If the player draws a
card that puts him/her over 21 (which is called a
"bust"), he/she loses the hand. A winning hand adds up
to more than the dealer's hand without "busting".
Playing
Blackjack & Rules
Our
Blackjack game has a dealer and one to three players (as
described above). The dealer deals from a shoe containing six
decks of playing cards. Before the deal begins, the players
place their bets by double clicking on either the $1 chip, $10
chip or the $50 chip to reach the desired bet. After deciding on
the desired bet the player must click the "Continue"
button to proceed with the hand. The round must begin after all
participating players have laid their bets and have clicked the
"Continue" button.
Once
the deal begins the bets may not be changed. During the course
of the hand players may add to their bets through double downs,
splits, and insurance. After the cards are dealt, the dealer
will ask each player, what action he/she wishes to take. Buttons
located on the lower left side of the screen will appear in
order to facilitate betting. For example, if it is possible to
split two cards a button will appear to allow the player to
split the cards. The player simply clicks on the
"Split" button to facilitate the splitting of the
cards.
The
minimum initial bet is $1 and the maximum initial bet is $50.
Each player receives two cards face up and the dealer receives
one card face up. The player may request as many cards until
he/she busts out. If a player is dealt Black Jack, which is a 10
or face card along with an Ace, he/she immediately gets paid 1.5
times the placed bet unless the dealer also has Blackjack in
which case it is a "push" (you neither win nor lose
your bet).
After
all the players' bets are completed, the dealer completes his
hand. If the dealer has sixteen or less, he must draw a card
(hit), until he reaches seventeen or more. If the dealer's card
total exceeds 21 (bust), he must pay all players still in the
game.
Notes:
·
Should a player fail to place a bet within the set default time,
the hand will continue without his/her participation.
·
Should a player fail to click the "continue" button
within the set default time, he/she will automatically be dealt
two cards and the hand will continue.
·
In case of failure to click the "continue" button due
to disconnection, the disconnection rules shall apply.
Payoff
Result
Payoff
Winning
hand 1 to 1
Blackjack
3 to 2
Insurance
2 to 1
Default
Limits
Initial
bet:
$1
US minimum
$50
US maximum
Note:
·
These minimum / maximum betting amounts may be changed according
to Casino policy.
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5.
Tell me
more about the Roulette game.
Short
Description
Our
game is unique in that, just like a real casino, you may choose
to play with other live players. We feature both private and
public tables. On a public table there are up to three players
simultaneously. On a private table you may choose to play
alone or with players of your choice - up to three players! All
players wishing to play at the same table must enter the same
"group name" in the "group table" field
In
the Roulette game the player places a bet on a number, color, or
group of numbers on the Roulette table. The Roulette ball is
spun, and winnings are determined by the slot on the Roulette
wheel where the ball finally stops. The amount of the payoff
depends on how the bet was placed.
Playing
the Pro Casino online Roulette game is very simple. The table
represented is the same table found in casinos around the world.
Our Roulette table is marked with the numbers "0" and
"1-36" (we do not have a "00"). The numbers
are alternately colored red and black with "0" colored
green. The player begins play by clicking and dragging chips to
the desired areas on the table. Once the "no more
bets" announcement has been activated the wheel will spin
and when the ball falls on a number the winnings will
automatically be added to your BankRoll.
Different
Betting Combinations
Straight
Up :
Place
your bet directly on any single number.
Split
Bet :
Place
your bet on the line between any two numbers.
Street
Bet:
Place
your bet at the end of any row of numbers, covering three
numbers.
Corner
Bet:
Place
your bet on the corner where four numbers meet.
Line
Bet:
Place
your bet at the end of two streets on the line between them. A
line bet
covers
all the numbers in either street, for a total of six.
Dozen
Bet:
Place
your bet in one of the boxes marked 1st, 2nd or 3rd, each
covering twelve numbers.
Red
/ Black , Even / odd:
A
bet placed in one of the four boxes at the sides of the board
covers half of the numbers on the board, as described in that
box. The zero in not covered by any of theses boxes. Each box
covers eighteen numbers.
Payoffs
Bet
Payoff
Straight
Up (1 number) 35 to 1
Split
Bet (2 numbers) 17 to 1
Street
Bet (3 numbers) 11 to 1
Corner
Bet (4 numbers) 8 to 1
Line
Bet (6 numbers) 5 to 1
Dozen
Bet (12 numbers) 2 to 1
Red/Black
(18 numbers) 1 to 1
Even/Odd
(18 numbers) 1 to 1
Default
Limits
minimum
bet $1 US
maximum
bet $50 US - on a specific betting spot
Note:
·
These minimum / maximum betting amounts may be changed according
to Casino policy.
·
Pro Casino online Roulette table conforms to rules, regulations and
payoffs at Roulette tables in Las Vegas and casinos around the
world.
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6.
Tell me
more about the Slot game
Short
Description
Our
slot Machine is the best one-arm-bandit in the business,
calibrated to give the most generous payoffs on the Internet. It
is simple to operate - use either 0.25$ or 1$ chips, up to three
chips per each bet. Our jackpot pays 500 times on your bet.
Playing
the Slot Machine & Rules
In
order to play the Slot Machine, you must insert a chip by
clicking twice on the desired amount, either 0.25$ or 1$. You
may insert up to three chips of the same denotation per bet.
Your bet will appear in the "Credit" box on the Slot
Machine's screen. After inserting the chips, you must pull the
lever by clicking the ball at the end of it.
If
you exit to the gambling lobby after inserting the chips but
before pulling the lever, the chips will be returned to your
bankroll.
Should
a communication failure occur, our disconnection rules shall
apply.
Payoff
$
X 3 1 to 500
3
BAR X 3 1 to 300
2
BAR X 3 1 to 250
1
BAR X 3 1 to 200
Apple
X 3 1 to 100
Lemon
X 3 1 to 50
Cherry
X 3 1 to 25
$
X 2 1 to 10
$
X 1 1 to 5
Default
Limits
$0.25
US minimum bet
$3.00
US maximum bet
Note
These
minimum / maximum betting amounts may be changed according to
Casino policy.
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7.
Tell me
more about the Video Poker game.
Short
description and game rules:
Video
poker is also known as draw poker. The dealer uses a 52 card
deck which is played fresh after each hand.
The
player is dealt one five-card poker hand. After the first draw,
which is automatic, you may hold any of the cards and draw again
to replace the cards that you haven't chosen to hold. Your cards
are compared to a table of winning combinations. The object is
to get the best possible combination so that you earn the
highest payoff on the bet you placed.
Winning
Combinations:
Jacks
or Better:
a
pair pays off only if the cards in the pair are Jacks, Queens,
Kings, or Aces. Lower pairs do not pay off.
Two
Pair:
two
sets of pairs of the same card denomination.
Three
of a Kind:
three
cards of the same denomination.
Straight:
five
consecutive denomination cards of different suit.
Flush:
five
non-consecutive denomination cards of the same suit.
Full
House:
a
set of three cards of the same denomination plus a set of two
cards of the same denomination.
Four
of a kind:
four
cards of the same denomination.
Straight
Flush:
five
consecutive denomination cards of the same suit.
Royal
Flush:
five
consecutive denomination cards of the same suit, starting from
10 and ending with an ace
Payoffs:
1
Coin 2 Coins 3 Coins 4 Coins 5 Coins
Royal
Flush 250 500 750 1000 4000
Straight
Flush 50 100 150 200 250
Four
of a Kind 25 50 75 100 125
Full
House 8 16 24 32 40
Flush
5 10 15 20 25
Straight
4 8 12 16 20
Three
of a Kind 3 6 9 12 15
Two
Pair 2 4 6 8 10
Jacks
or Better 1 2 3 4 5
Limits:
Minimum
bet: $1
Maximum
bet: $5
Note
These
minimum / maximum betting amounts may be changed according to
Casino policy.
Short
Description:
The
objective of Baccarat is to wager on the hand closest to a total
of 9.
You
may wager on the Banker hand or the Player hand, or on a Tie
bet.
Playing
Baccarat and Rules:
Betting
options: there are three options a player may wager on:
Player
hand, Banker hand or Tie bet.
Card
values:
the
Player and Banker are dealt two cards each. All tens and picture
cards equal zero. The Ace's equals to 1. All other cards count
as their face value. If the value of cards exceed 9, then the
hand value is adjusted by subtracting 10 from the total.
Example:
9+7=16
Hand counts 6
5+5+5=15
Hand counts 5
10+9=19
Hand is a "natural" 9
King+Ace+5
Hand counts 6
When
the Player and Banker hands are the same total,the hand is a
Tie.
Third
Card Draw:
a
third additional card may be dealt automatically, according to
the third card rules. No hand will receive more than three
cards.
Third
Card Rules:
*
"Natural" - If either Player hand or Banker hand
totals 8-9,
the
hand is called "Natural". In this case, both the
Player and the Banker must stand.
*
If the Player's hand total is -
0-5
Player hand must draw
6-7
Player hand must stand
*
If the Player hand stands on two cards then two card Banker hand
totaling 3,4,5 must draw and 6 must stand.
*
After the Player's hand is dealt a third card, Banker's hand
receives a third card according to the following rules: if the
Banker's hand is -
0-2
Banker hand must draw
3-6
Third card to Player hand determines draw or stand
7
Banker hand must stands
*
When Banker hand Totals 3-6:
Banker
Hand
Totals
Banker Hand Draws when
Player
third card is- Banker Hand Stands when
Player
third card is-
3
1-2-3-4-5-6-7-9-0 8
4
2-3-4-5-6-7 0-1-8-9
5
4-5-6-7 0-1-2-3-8-9
6
6-7 0-1-2-3-4-5-8-9
7
Banker hand must stand
8-9
"Natural" Banker must stands
How
to Play:
*
Your Chips are stacked by denomination in the right corner
of
the screen. To place a bet simply drag and drop the chips on the
Player, Banker or Tie spots above your name. You may change your
mind by dragging and dropping your bet back to the stack, or
change the hand you wagered on (drag and drop from one spot to
another).
*
After placing any chip on the table, you may increase the wager
by double clicking on the chip you want to add.
*
Start the round by clicking "continue". The Player and
Banker are dealt 2 cards each. The third card is dealt
automatically according to the "Third Card Rules"
above.
*
The value of the Banker and Player hands is displayed on screen
at the end of the round, for your convenience.
If
you lose, bets are collected by the dealer.
If
you win, winnings are placed momentarily next to your original
bet, and then added to your stack of chips.
Your
bankroll counter is adjusted automatically.
Payoff:
*
Winning Player hand wagers are paid 1 to 1.
Example:
if you bet $5 on the Player hand, and the Player's hand was
closer to 9 than the Banker's hand, you will get your $5 back
plus another $5.
*
Winning Banker hand wagers are paid 1 to 1 but the player must
pay a 5% commission to the house
Example:
if you bet $5 on the Banker hand, and the Banker's hand was
closer to 9 than the Player's hand, you will get your $5 back
plus another $4.75 ($5 minus $0.25).
*
Winning Tie bet wagers are paid at 8 to 1.
Example:
if you bet $5 on the Tie hand, and Banker and Player have the
same hand count, you will get your $5 back plus another $40.
Default
Limits:
Minimum
bet $1 US
Maximum
bet $200 US
Note:
·
These minimum / maximum betting amounts may be changed according
to Casino policy.
9.
What happens
if I am suddenly disconnected from your casino?
Unfortunately,
sudden disconnection may occur on the Internet due to
communication problems. We have designed our software to cope
with such incidents in a manner that will protect our clients
from unjustifiable loss, while eliminating the possibility of
intentional disconnection and system abuse.
For
the specific rules of disconnection for each game click: Blackjack,
Slots, Roulette,
Video Poker.
If
you are dealt twelve or more and the connection is terminated
before the hand is finished, the play will continue, including
your hand, which will be considered a "stand". After
you re-connect you will see if you had won or lost the bet.
If
you are dealt eleven or less and the connection is terminated
before the hand is finished, the bet will be returned. Should a
disconnection occur after a "Split", both hands will
be treated according to the higher hand. For example: if the
higher hand totals 12 or more, play will continue with both
hands, and after you re-connect you will see if you had won or
lost the bet. If the higher hand totals 11 or less, the bet on
both hands will be returned.
Should
a disconnection occur before pulling the lever but after a bet
was placed, your bet will be returned. Should a disconnection
occur after a bet was placed and the lever has been pulled, the
play will continue. After you reconnect you will see if you had
won or lost the bet.
If
you have already placed a bet and the connection was terminated
before the ball lands, the play will continue. After you
reconnect you will see if you had won or lost the bet.
In
some extreme cases during very slow communication, the roulette
wheel may show the previous result, while on the top of your
screen there will appear a different result. The correct result
is the one appearing on the top of your screen.
Should
a disconnection occur after the player has placed money in his
credit box, but before selecting the amount of coins desired for
the next round, the money will be returned to the bankroll .
Should
a disconnection occur after the player placed a bet but before
clicking the "deal/draw" button, the bet will be
returned to the bankroll.
Should
a disconnection occur after the player clicked on the
"deal/draw" button, but before the player had a chance
to select the cards to be held, the round will be considered as
if the player had selected to hold all the cards. If that hand
presented a winning combination, the player's bankroll will be
adjusted accordingly.
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Money
FAQ
Money
Questions: questions about deposit and cashout methods, security, and
house limits.
1.
How do I make a deposit to my account?
In order to make
a deposit you must first download Pro-casino software. For
complete step-by-step instructions on downloading and installing
Pro-casino, please go to the Getting
Started section of this site.
After installation of the Pro-casino software, you must open a
Real Money Account. Upon opening your account you will receive
your Real Money Username and Password. You are now ready to make
a deposit into your Pro-casino Bankroll:
-
Start the
Pro-casino program, and select the "Play for Real
Money" option.
-
Enter your
Real Money Username and Password in the "Login"
screen.
-
Press on the
"Cashier" icon, followed by the
"Deposit" option.
-
Select your
preferred deposit method.
Pro-casino uses
the latest encryption and protection technologies, to ensure
that your financial information is completely secure. There is
nothing to worry about - submitting your credit card details on
our secure form is safer than using your credit card at your
local gas station or ordering a pizza.
For further information concerning various deposit methods press
here:
Credit
Cards - Online or by Fax
FirePay
ClearChex
Wire
Transfer
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2.
How long does it take to process my deposit?
Credit card
deposit: your account will be credited within 2-3 minutes.
Wire transfer: a wire transfer will take 2 business days to arrive at
our bank. Your account will be credited as soon as our bank receives
the transfer.
If for any reason your deposit was not approved, you will be notified
by e-mail within a couple of minutes.
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3. How do I
cash out my winnings?
In order to
cash out money from your account you must first be logged on using
your real money user name and password. Now go to the Cashier and
select the "cash out" screen. You can cash out any amount up
to the amount of your bankroll. Simply enter the desired amount in the
withdrawal box, and choose a withdrawal method.
Important notice: all cash out requests are automatically refunded to
your credit card account. This policy protects our clients from credit
card fraud, and eliminates the unauthorized use of credit cards. It is
also the quickest way to pay winnings, and most convenient to our
clients. There are no charges on credit card refund, and the full
amount of your cashout request will be refunded.
Please note: the refund will be made to your credit card only up to
the total amount that was deposited with that credit card. If you have
cashed out more than your total deposits, the balance of your cash out
request (which was not refunded to your credit card) will be sent as a
bank draft or wire transfer, according to your selection (company
checks are not available). This limitation on the amount that can be
refunded to your credit card is imposed by the credit card companies,
and is not in our control. Any Bonus can be cashed out only after the
full amount of bonus has been wagered.
Bank drafts are bank-issued checks which only you may cash. They are
sent by mail to the mailing address you supplied when opening your
account. There are no charges imposed on bank draft cashouts.
Wire transfers are electronic fund transfers that go directly to your
bank account. If you select Wire transfer as the preferred method for
receiving the balance of your cash out, you will be asked to send us
further information such as account number, bank name etc. There are
no charges imposed on wire transfer cashouts.
Cashout
limits:
The minimum amount for a wire transfer cashout is $30, and for bank
draft cashout is $10. If you have requested a cashout lower than these
minimum amounts, the requested cashout will not be processed, and the
ammount will be added to your casino bankroll.
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4. How
long does it take to receive my winnings?
Cash out
requests are processed after 5 business days, and during this time you
can track the status of your cash out requests in the Cashout screen
of the Cashier. Initially, they will appear as
"unprocessed". As long as a cashout request is still
unprocessed you can reverse your cashout request and have the funds
returned to your bankroll.
After 5 business days the cashout request will change its status to
"in process" and you will not be able to cancel it anymore.
You will be notified by e-mail when a cash out request is processed,
so you can follow up and make sure the money was received. Processing
the cashout means that the funds are being credited back to your
credit card, and this may take an additional 4-5 days for them to
actually appear on your credit card account.
If a bank draft has been sent, please allow at least 2 weeks for
delivery, as it is being mailed from Antigua.
Wire transfers should take no more than 2-3 business days to appear in
your bank account.
Following is a summary of the cashout process:
Unprocessed*In
Process**Processed***TotalCredit Card
5 days 1 day 4-5 days
10-11 days
Bank
draft
5 days 1 day 14 days 20
days
Wire transfer
5 days 1 day 2-3 days
8-9 days*
Cashout request can still be cancelled and returned to your bankroll
** Cashout request cannot be cancelled anymore
*** Cashout request has been processed and is being delivered to you
If
you don't receive your money within these time frames, please contact
our support team and we will look into it immediately.
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5. I
have requested a cashout but I changed my mind. How do I reverse a
cashout request?
During the 5
days following your cashout request (as long as a cashout request is
still unprocessed) you can reverse it, and return the money to your
bankroll. Simply logon to the online Casino using your real money user
name and password, and select the Cashout screen in the Cashier. You
will see a list of your cashout requests, with an indication of their
status. Select an unprocessed request by clicking it, and then click
"back to account". The cashout request will be cancelled,
and its status will be changed to "cancelled by user". The
money will be added to your casino bankroll so you can go ahead and
play.
The cashout screen of the Cashier holds a complete history of all your
cashout requests, those that have been processed as well as those
which have been cancelled by you.
If you have any questions regarding the cashout process, contact us by
e mail and we will sort it out immediately.
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6. How much can I deposit to my Pro Casino online bankroll?
The
deposit limits are as follows:
Credit Cards:
Minimum single deposit $50
Maximum single deposit $1000
Wire Transfer:
Minimum
Single Deposit: $100
Maximum Single Initial Deposit: $1000
No maximum limit after the initial deposit
This online Casino and Intersafe Global (our E-Cash operator)
reserve the right to change these limits and set different limits for
individual players according to credit history. If you want to
increase your deposit limits, please contact us.
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7. What
are the table limits of the different games?
The table
limits are as follows:
Roulette:
The minimum bet is $1 and the maximum bet is $300 on the entire table
and $100 on any one spot.
Blackjack:
The minimum bet is $1 and the maximum initial bet is $250. You can
increase the initial bet by doubling down or taking insurance (if you
are not familiar with these terms, go to our Help file by selecting
"help" or pressing F1 in our casino).
Slots:
The minimum bet is $0.25 and the maximum bet is $3.
Video poker:
The minimum bet is $1 and the maximum bet is $5.
Baccarat:
The minimum bet is $1 and the maximum bet is $250.
Craps:
The minimum bet is $1 and the maximum bet is $300 on the entire table
and $100 on any one spot.
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8. Is
it safe to use my credit card on-line? How do I make a credit card
deposit?
We strongly
recommend using our secure on-line credit card system. It is quick,
user friendly, and completely secure. We use SSL (Secure Socket Layer)
technology for securing our transaction server and MD5 encryption
technology for the data transfer. It is probably safer than using a
credit card at your local gas station. Intersafe Global, our
e-cash service provider, has processed millions of on-line transaction
without any problem and is one of the most experienced e-cash
providers.
If you are still not convinced, we do offer the option of printing out
the deposit form and faxing it to us, or submitting the information
over the phone.
Before you make a deposit you must first download our software and
open a real-money account
Credit card deposit by on-line secure form:
1. Start the online Casino program
2. Choose "Play for real money" and enter your real money
user name and password in the "Login" screen
3. Go to the "Cashier"
4. Select "Credit cards". You will see a form with the logo
of Intersafe Global , which is the company we use for E-Cash
services.
5. Enter all the information in the on-line form carefully and click
SUBMIT.
6. You will receive a serial number for your deposit. We recommend
that you make a note of this number for future reference.
7. Your deposit will be processed within 2-3 minutes.
Credit card deposit by fax:
1. Start the online Casino program
2. Choose "Play for real money" and enter your real money
user name and password in the "Login" screen
3. Go to the "Cashier"
4. Select "Credit cards by Fax". You will see a form on your
Notepad with the logo of Intersafe Global, which is the company
we use for E-Cash services.
5. In your Notepad, go to File/Print. This will print out the form.
6. Enter all the information and fax the form to 1-268-460 8425.
If you wish to provide your credit card details by phone, send us an
an e-mail, with your full name, real-money user name and
telephone number. Our customer service specialists will contact you
promptly.
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9.
How do I make a deposit by Wire Transfer?
For more
information on how to wire transfer money to your casino bankroll
please contact us by e-mail here
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10.
Who is "Intersafe Global LTD."?
InterSafe
Global LTD
is the company
that operates the E-Cash service for Casino Games Online . InterSafe
specialises in secure Internet transaction processing. They provide a
vital link between Internet customers and merchants. When our members
want to make a deposit to their casino bankroll, this is done through InterSafe. The credit card is charged to InterSafe Global LTD, and
this is the name that will appear on your credit card statement.
For
more information please go to www.intersafeglobal.com
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11.
What should I do if I submitted a deposit but I do not see the amount
in my bankroll?
When you
submit a credit card deposit it should be credited into your account
within 2-3 minutes. If the deposit was rejected, we will notify you
immediately by e-mail. If you do not see the money in your casino
bankroll, check your e-mail box. If there is no message from us,
contact us by e-mail.
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12.
What is the Address Verification System (AVS)?
AVS is one of
the security measures we use to prevent credit card fraud.
When you submit a credit card deposit we compare your address with the
address registered for this card in the bank.
If your deposit was rejected by the AVS system (you will be notified
by e-mail of this) you must check the address you have entered and
make sure your bank has the correct address.
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Technical
FAQ
1.
What do I have to do in order to play Pro Casino online?
2.
How long is the download process?
3.
What are the system requirements?
4.
Can I use Cyprus Pro Casino online
with Web TV, Macs or Windows 3.11?
5.
How do I use Pro Casino online
with AOL?
6.
What should I do if my monitor looks fuzzy and the color is not
clear?
7.
What should I do if I receive one of the following error
messages:
a.
"General net error"
b.
"Can not find default browser"
c.
"Error creating socket"
d.
"Corrupt installation detected"
e.
"Connection timed out"
8.
What should I do if I can't find the Casino.exe icon on my
desktop?
9.
What should I do if I did not receive my username and
password?
10.
What should I do if I get a message "username and password
not found"?
1.
What do I
have to do in order to play in the Pro Casino online?
In
order to play in
the Pro Casino online Casino you must first go through our quick
download process.
You
can do this by clicking on
link,
anywhere in this web site.
You
will be asked to enter your full name and Email address. The
download will take about 20 minutes and during this time we will
send you your username and password for accessing your account.
Once the download is complete, you will have our icon on your
desktop. You will go through a short installation and at the end
of it you will be at our gambling lobby.
All
you have to do is click on
and
the process will begin, you will be told what to do at each
step.
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According
to our clients report, the approximate download time is 15-20
minutes. The size of the download file is about 3MB.
3. What
are
the system requirements?
Windows
95 (Currently we do not support Windows 3.11, or Web TV).
For
best results your monitor should be set to 600 X 800 pixels and
high color (16 bit) or more.
4. Can
I
use the Pro Casino online with Web TV, Macs or Windows 3.11?
We
are sorry but our software requires Windows 95 and therefore
will not work with any of these systems.
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5. How
do
I use Pro Casino online with AOL?
To
use Pro Casino online with AOL as your Internet supplier, you have
to use AOL
version 3.0 for Windows 95 or later.
To
determine if you are using AOL version 3.0, use either of the
following
methods:
1.
Click the on the start menu at the bottom left corner of your
screen. Select settings and then click on control panel.
Double
click on add/remove programs You will see a list of
programs, AOL will also show there and include the version.
2.
On the AOL Help menu, click 'About AOL'.
Verify
that AOL for Windows 95 is listed.
If
AOL for Windows 95 is not listed, contact AOL for an updated
version of the AOL software.
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